Introduction:
The purpose of these General Terms and Conditions of Sale (hereinafter referred to as the GTCS) is to govern the contractual relationship between theBREIZH-TROTTER company (hereinafter the Merchant) and any person wishing to make a purchase (hereinafter the Customer) on the http://breizh-trotter.com website (hereinafter referred to as the "name of the Website").
If you have any questions about the T&Cs or the Privacy Policy, the Customer may contact Customer Service at the following email address: Customer Service Email Address
1. Acceptance of the T&Cs
By using http://breizh-trotter.com or placing an order through it, the Client agrees to be bound by these T&Cs and the Privacy Policy, without restriction or reservation.
Before being able to place an order, the Customer must tick the box "I acknowledge that I have read and accepted the General Terms and Conditions of Sale and the Privacy Policy".
2. Autonomy
The cancellation of a clause in the T&Cs shall not affect the validity of the T&Cs as a whole.
3. Modification of the T&Cs
The Merchant reserves the right to modify these T&Cs at any time, with any changes taking effect as soon as they are published on http://breizh-trotter.com. The new T&Cs will apply to all new orders.
4. Intellectual Property
The content of the http://breizh-trotter.com site (logos, texts, trademarks, images, videos) is the intellectual property of the Merchant. Any reproduction, in whole or in part, is prohibited without the express prior authorization of the Merchant.
5. Availability of Products
Any order placed on http://breizh-trotter.com is subject to the availability of the products. In the event of unavailability after an order has been placed, the order will be cancelled and the Client will be notified on the email address provided by the Client to place the order. The Merchant reserves the right to remove its products from http://breizh-trotter.com or to modify any information or illustrations at any time.
The description of the products on http://breizh-trotter.com does not constitute a contractual document. The Merchant cannot therefore be held liable in the event of differences that do not affect their essential characteristics.
6. Prices and delivery costs
The prices displayed on http://breizh-trotter.com are quoted in EUR € but do not include delivery costs. The delivery costs will thus be added to the total due by the Client, in accordance with Article 7.
The Merchant reserves the right to change its prices at any time. In this case, price changes will only apply to future orders and not to orders already in progress.
In the event of a pricing error, the Merchant reserves the right to rectify it and will inform the Customer as soon as possible through the email address provided by the Merchant in order to offer to place the transaction at the correct price or to cancel the order.
7. Costs and terms of delivery
Subject to availability (see Article 5 above), the Merchant undertakes to deliver the Customer's order within 30 days from the confirmation of the order received on the email address provided by the Customer.
It is the Customer's responsibility to check the condition of their products and the conformity of their order upon delivery.
When placing an order, it is the Customer's responsibility to choose the delivery method of their choice from those offered on http://breizh-trotter.com. Delivery costs can be found on the carriers' websites.
8. Method of payment
The available payment methods are those listed on http://breizh-trotter.com.
The Merchant reserves the right to modify this list at any time, without impacting current orders.
9. Formation of the Agreement
By placing an order on http://breizh-trotter.com, the Client guarantees that he/she is at least 18 (eighteen) years of age and that he/she is legally capable of entering into a contract.
The Client guarantees that he/she is a professional placing an order in the course of his/her commercial activity. These T&Cs are intended for professionals acting exclusively for purposes that fall within the scope of their professional activity. It is expressly recalled that as the T&Cs are only applicable to sales made to a professional buyer who is acting for purposes that fall within the scope of his professional activity, no right of withdrawal exists for his benefit.
To place an order, the Customer validates his/her basket and proceeds to the payment in accordance with Article 7 above. A contract of sale is only formed between the Client and the Merchant upon receipt by the Client of an e-mail confirming his order to the e-mail address provided by the Client.
It is the Customer's responsibility to verify the accuracy of the content of their order before validating their basket and proceeding with payment. The Customer can modify his basket before validating it and proceeding to the payment of his order.
10. Order Refusal
The Merchant reserves the right to refuse any order
11. Transfer of Ownership
The products ordered remain the property of the Merchant until the payment of the order and delivery price by the Customer.
The transfer of risk takes place from the moment the order is delivered to the Client.
12. Legal warranty
In the event of non-conformity of the order at the time of delivery, the Merchant complies with its obligations in terms of legal warranty. The Customer acting as a consumer may contact customer service in accordance with Article 7 above The Customer must exercise his legal warranty within 2 months from the delivery of the order. He is free to request from the customer service the replacement of the non-compliant order or the return of the order and the refund of the price of the defective products. In the event of a return, the Customer must explicitly inform the Merchant and return the entire order, in its original condition and in its original, undamaged packaging, with all accessories delivered.
13. Hidden Defects
The Customer may contact customer service in accordance with Article 11 above if, at the time of delivery, defects found in his order render the products unfit for use. The Customer can then request a price reduction from customer service or return their order in order to be reimbursed for the price of the defective products. In the event of a return, the Customer must explicitly inform the Merchant of his/her withdrawal and return the entire order, in its original condition and in its original undamaged packaging, with all accessories delivered.
14. Right of withdrawal
Pursuant to Article L. 121-21 of the French Consumer Code, the Client acting as a consumer may withdraw without reason within fourteen (14) days from the date of receipt of the order.
In the case of an order for several goods delivered separately over a defined period, the period runs from the receipt of the last good or lot or the last piece. If the period expires on a Saturday, Sunday or public holiday, the withdrawal period will be extended to the next working day.
However, pursuant to Article L. 121-21-8 of the Consumer Code:
'The right of withdrawal may not be exercised in respect of contracts:
4° Supply of goods likely to deteriorate or expire quickly 5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection 6° Supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles"
In the event of withdrawal, the Client will receive a refund of his order, excluding any delivery costs for the return, by the same payment method used by the Client for the purchase of the products, under the conditions set out in Article 13 below. This refund will not include any return costs.
15. Exercising the right of withdrawal
In order to exercise their right of withdrawal, the Customer acting as a consumer must explicitly inform the Merchant of their withdrawal and return their entire order, in their original condition and in their original undamaged packaging, with all accessories delivered.
16. Force Majeure
The Merchant cannot be held liable for non-performance or delay in the performance of its contractual obligations in respect of the sale of products purchased on http://breizh-trotter.com in the event of the occurrence of an event beyond its control, a case of force majeure or an act of a third party outside the Merchant's control.
It is agreed that the following may constitute cases of force majeure: legislative and regulatory changes, fires, storms, floods, strikes internal or external to the merchant, illness, electrical surges and shocks, breakdowns of cooling systems and computer equipment, blockages and slowdowns of electronic communications networks, viruses and hacking, and more generally any unforeseeable event beyond the Merchant's control.
18. Amicable Dispute Resolution
Article L. 612-1 of the French Consumer Code stipulates that "Any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable termination of the dispute between him and a professional".
At the European level, the European Commission provides you with an online dispute resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
This applies to disputes concerning the performance of a contract for the sale or provision of services between a consumer and a trader.
19. Law and Jurisdiction
Any dispute in connection with contracts for the sale of products purchased on http://breizh-trotter.com shall be subject to the jurisdiction of the courts and laws of French law governing such contracts of sale.
20. Merchant Information
Legal information about the company:
- Company name: SARL
- RCS: 981 926 322 Lorient
- VAT number: FR43981926322
Contact: christophe@breizh-trotter.com, 0665610735
Customer Service Contact Information: Contact Information